Effective Date: As of 10/16/2024

At NeWell+, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you access and use the NeWell+ mobile application (“App”) and related services. By using our App, you consent to the practices described in this policy.

1. Information We Collect
We collect information from you in the following ways:

a) Information You Provide Directly

- Account Information: When you create an account, we collect your name, email address, password, and any other information you provide.
- Payment Information: If you purchase a subscription, we collect payment information via secure third-party payment processors (e.g., Stripe). We do not store your payment details.
- Profile Information: You may voluntarily provide additional information, such as a profile picture or personal bio, within the App.

b) Information We Collect Automatically

- Usage Data: We collect information about your interactions with the App, including pages viewed, features used, and time spent on the platform.
- Device Information: We collect data about your device, such as IP address, operating system, browser type, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

2. How We Use Your Information

We use the information we collect to:

- Provide, maintain, and improve the NeWell+ App and services

- Manage user accounts, process payments, and provide customer support

- Send you important updates, notifications, and reminders (e.g., breath prayer prompts)

- Analyze trends and usage to enhance the App’s performance

- Communicate with you about new features, events, or promotions

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data with:

- Service Providers: Trusted third-party vendors who assist us with hosting, payments, customer support, and analytics
- Affiliates: If NeWell+ is acquired or merged with another company, your information may be transferred as part of the assets
- Legal Requirements: If required by law or to respond to legal processes, we may disclose your information

4. Your Privacy Choices

You have control over how your personal data is used:

Account Settings: You can update or delete your account information at any time through the App.Communication Preferences: You can opt out of non-essential communications, such as promotional emails, via your account settings or the unsubscribe link in emails.Cookies: You can manage your cookie preferences through your device settings.

5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. However, no security measure is foolproof. We encourage you to protect your account by using a strong password and keeping it confidential.

6. Data Retention
We retain your personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce agreements. If you delete your account, we may retain certain information for legal or business purposes.

7. Children’s Privacy
NeWell+ is not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

8. International Data Transfers
If you access NeWell+ from outside the United States, please be aware that your data will be transferred to and processed in the United States, where data protection laws may differ from your country of residence.

9. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before sharing your information with them.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the App or by email. Your continued use of the App after changes are made constitutes acceptance of the revised policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +1 480-914-5624